LEGAL INFORMATION.
In compliance with the provisions of the Law 3/2.002 on Information Services and Electronic Commerce the users are informed that the owner of the website called A CASA BIANCA is Eye Rock S.L., established at Cardedeu (Barcelona) Avda. Rei en Jaume nº 160, with tax identification number (VAT) B-62068598, registered in the Commercial Register of Barcelona volume 32.001, folio 29, page B 203690.
The electronic address for establishing direct communication with us is info@acasabianca.com
GENERAL CONDITIONS FOR USE, CONTRACTING AND SALE
We ask the users of the website of A CASA BIANCA to carefully read the present general conditions and inform that any offer, order, agreement and relationship maintained between the user and A CASA BIANCA is regulated by and subject to the present general conditions.
At any given time the user can withdraw his approval to receive communications from A CASA BIANCA, as well as object to the processing of his personal data for promotional purposes by sending us an electronic mail notifying his revoke and/or objection to the following address info@acasabianca.com
We understand that the user gives is approval and accepts the sending of advertising and promotional communications by electronic mail from A CASA BIANCA, once he has received the first communication/electronic mailing and has not expressed by return mail his objection to receive communications. Is is understood that the user can revoke at any given time his approval to receive communications by sending an electronic mail to Info@acasabianca.com
CONTRACTING.
The purchase and/or order of any product offered on the website of A CASA BIANCA presupposes the full and express acceptance of the present general conditions by the user.
All descriptions, images and representations of any type of the products offered by A CASA BIANCA on its website are meant for informational purposes only and correspond to the information and documentation provided by our suppliers and partners.
The shopping process is carried out by means of the procedure established in the section "Cart", which the user has to fill out completely providing the necessary information in the refered to section. 24 hours within receipt of the order A CASA BIANCA will accept the order and confirm the purchase by sending an electronic mail to the user.
The user pays the price of the product at the moment of placing the order by means of a credit or debit card of those accepted by A CASA BIANCA. The purchase/sale is not considered to be firm until A CASA BIANCA has not received the total price and shipping costs of the product.
The product prices are those shown on the website at the moment of placing the order.
The prices of the products offered by A CASA BIANCA include value added tax.
The shipping costs are indicated in detail during the shopping process and are payable together with the purchase price.
Due to the exclusiveness of the products of A CASA BIANCA the acceptance of the order and later delivery of the product are subject to stocks and availability of the products by A CASA BIANCA. In case that an order for a product is placed and its price paid by the customer, but its delivery is not possible due to stock shortage, A CASA BIANCA will proceed to order the reimbursement of the total price paid by the customer within maximum seven days from the date of the electronic mail sent to the customer in which he is informed that the product cannot be delivered due to stock-outs.
Shipment of the products will be carried out as soon as possible once the shopping process and payment of the total amount of the order and the shipping costs have been completed. The approximate shipping times are estimated between 3 and 4 weeks.
A CASA BIANCA will deliver the ordered product in perfect conditions to the address indicated by the user who is responsible that delivery can be carried out during working hours.
RETURN POLICY
In case that the product/s present/s any defect the user/buyer will have to notify this to A CASA BIANCA by electronic mail to info@acasabianca.com, within a maximum of 24 hours from the moment of the delivery of the product. After this time no claims for defects will be admitted. In this case the amount of the product including the shipping costs will be returned.
Within seven calendar days from the delivery date of the product the user/buyer has the right to withdraw from his purchase, provided the following requirements are fulfilled:
a) The withdrawal from the purchase must be communicated by electronic mail to info@acasabianca.com within seven calendar days from its delivery.
b) The product must be unused and in perfect conditions, and has to include its instructions, documentation, accessories, packaging and original labelling.
Once the user/buyer has communicated his withdrawal, A CASA BIANCA will proceed to pick up the product at the address indicated by the user/buyer during working hours.
Within a maximum of thirty days from the moment of the reception of the returned product and after proving that the returned product is in perfect conditions A CASA BIANCA will proceed to order a refund to the customer by means of a shopping voucher of the price of the returned product, excluding its shipping/return costs, in case the purchase amount is under 150€.
The right to withdraw from the purchase is not admitted, when the product has been made to measure according to customer specifications or has been personalized.
Customer satisfaction is the principal aim of A CASA BIANCA, therefore any doubt, claim or query has to be sent by electronic mail and will be attended as soon as possible.
All industrial and intellectual property rights of the website of A CASA BIANCA, as well as those of the products offered on it are legally reserved to their owners and the user has no right, authorization or licence whatsoever with respect to them.
In compliance with the provisions of the Organic Law number 15/1.999 regarding the protection of private data the users are informed that the personal data provided by them will be incorporated to files owned by EYE ROCK S.L. and processed for the purposes of managing the actions derived and announced on the website called A CASA BIANCA. We explicitly inform all users of their right to exercise their rights of access, rectification, cancellation and opposition under the terms established by law 15/1.999, such rights exercisable at any time by mailing a letter to EYE ROCK SL to the following address: Avda. Rei en Jaume nº 160, Cardedeu (Barcelona).
For the resolution of any dispute that may arise between EYE ROCK SL and the user of the website called A CASA BIANCA, the parties formally and expressly submit to the jurisdiction of the Courts and Tribunals of the city of Barcelona, expressly waiving any other jurisdiction that may apply.
